1. Introduction
Bern Digital Solutions Ltd, trading as Bern Solutions ("we", "our" or "us"), is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. We are the controller of the personal information described here.
2. Information we collect
We collect the following types of information:
- Personal information: name, email address, phone number and company details when you contact us or request services.
- Usage data: information about how you access and use our website, including IP address, browser type and pages visited.
- Cookies: we use cookies to improve your experience and analyse website traffic.
3. How we use your information
We use the information we collect to:
- Provide, operate and maintain our website
- Improve, personalise and expand our services
- Communicate with you about services, updates and promotional offers
- Respond to your enquiries and provide customer support
- Monitor and analyse usage and trends
4. Data sharing
We may share your information with:
- Service providers who assist in our operations
- Professional advisers (legal, accounting and similar)
- Third parties, with your consent
- Others where required by law or to protect our rights
5. Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
6. Your rights
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
- Complain to the Information Commissioner's Office at ico.org.uk
8. Contact us
If you have questions about this privacy policy, please contact us:
Email: hello@bernsolutions.co.uk
Post: Bern Digital Solutions Ltd, [registered office address]